Technical Support
Open Ticket Support
BTI offers a wide range of support services from analysis to planning and deployment, aiming to help our clients reach optimized solutions by providing the best course of actions. We would also provide 24/7 online support services, training, and more.
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Software Updates
Knowledge Base
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The BTIxZendesk is a support platform directly designed for clients who purchase technical services from us. We aim to promptly respond to your needs and help you identify the cause of arising problems and resolve them.
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Fundamental Documentation
We are dedicated to assist all our clients in necessary technical support. Materials presented on the portal are designed to guide you through all questions concerning BTI Wireless product solutions.
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Training Services
BTI Wireless can provide various training resources regarding daily operation and maintenance, enabling in-depth understanding of the technologies applied in our wireless solutions.
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BTI Support
The BTI x Zendesk is a workspace established to better assist our growing customer base and provide them with network management and assistance.
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Phone
+1 (714) 230-8333
Address
11205 Knott Avenue
Suite A Cypress, California 90630
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